Claims Information
Medical and Mental Health Claim Inquiries
Claim inquiries incurring on or after January 1, 2022
For claim status with Anthem:
1.833.835.2714
Claim inquiries prior to January 1, 2022
Paper Fax:
314.984.8653
Electronic Fax:
314.966.9848
Phone:
314.835.2700 or toll free 866.565.2700
Filing of Medical and Mental Health Claims
Claims incurring on or after January 1, 2022
Please file all claims with the Blue Cross and Blue Shield
Plan in the state where services are rendered.
If
Medicare is primary, file claims to Medicare. Include the
3-digit prefix in addition to the ID number.
Precertification is required for all hospital admissions and
specified out-patient procedures.
In the event of an
emergency, call within 48 hours of admission or the next
business day.
Failure to precert may result in a penalty.
For Medical and Mental Health Precertification:
Call Anthem at 1.855.343.4851
Claims prior to January 1, 2022
Claims Mailing Address:
Meritain Health
PO Box 853921
Richardson, TX 75085-3921
EDI:
WebMD/Emdeon 41124
McKesson/Relay Health 1761
Paper Claim Mailing Address:
Delta Dental of Missouri
PO Box 8690
St. Louis, MO 63126-0690
Electronic claims are submitted via payor Id 43090
Paper Fax:
(314) 656-2900
Main Phone:
Local 314-656-3000
Toll-Free 800-392-1167
Customer Service:
Local 314-656-3001
Toll-Free 800-335-8266
service@deltadentalmo.com
Absolute Solutions Claims
Claim Mailing Address:
Absolute Solutions
PO Box 383
Princeton, IL 61356
Paper Claim Mailing Address:
UFCW Local 655 Welfare Fund
300 Weidman Road, Suite A
Ballwin, Mo 63011
Submit through portal
Submit by fax:
314.835.2790